Administrative Clerk

Dubuque CountyDubuque, IA
Onsite

About The Position

This is a full-time, 37.5 hours per week, position under general supervision. Performs a variety of clerical and administrative support duties as well as minor appraisal functions.

Requirements

  • Graduation from high school or equivalent combination of training and experience that will provide required knowledge, skills and abilities.
  • Accuracy in spelling, punctuation, and grammar.
  • Proficient computer skills and knowledge.
  • Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
  • Ability to establish and maintain an effective working relationship with other employees and the public.
  • Knowledge of maps, legal descriptions, and real estate terminology.
  • Ability to understand and follow oral and written instructions.
  • Skilled at completing accurate arithmetic calculations.
  • Ability to quickly learn clerical tasks and use new skills and knowledge brought about by rapidly changing information and/or technology and adhere to office policies.
  • Must pass a criminal background check.

Nice To Haves

  • Self-motivated, able to efficiently plan their own work and train/coordinate the work of others.
  • Working under pressure, under deadlines and working on several tasks at the same time is required.

Responsibilities

  • Answers department telephone calls, receives, and greets visitors to the department.
  • Provide customer service to the public in a professional courteous manner.
  • Provide assessment information and answer questions from taxpayers, realtors, and appraisers.
  • Orders office supplies as needed.
  • Processes all credit and exemption applications.
  • Files, indexes, sorts, and maintains office records, documents, and data.
  • Assist in processing real estate transfers, survey plats, parcel combinations and splits.
  • Complete parcel reconciliations.
  • Assist in payroll and accounts payable functions as needed.
  • Verify reports and records for accuracy.
  • Assist in the property appraisal process.
  • Assist other employees or perform other related tasks assigned.
  • Attend schools, conferences, and meetings as required.
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