Administrative Clerk
City of Glasgow•Glasgow, KY
•$0 - $19•Onsite
About The Position
The Administrative Clerk serves as the primary receptionist and front-desk representative for City Hall, assists citizens in person and by telephone, receives and posts property tax and other City payments, reconciles daily receipts, and administers assigned City programs.
Requirements
- High school diploma or GED equivalent
- Experience in cash handling, accounts receivable, customer service, bookkeeping, or related clerical work strongly preferred
- Ability to meet the City’s bonding requirements
- Ability to successfully complete background and drug screenings
- Knowledge of basic cash-handling, accounts receivable, bookkeeping, and payment-processing practices
- Ability to accurately receive, record, post, balance, and reconcile payments
- Ability to perform basic arithmetic and identify discrepancies in financial transactions
- Ability to determine the proper revenue account for funds received and seek assistance when necessary
- Ability to use financial, tax, cashiering, and data-management systems
- Ability to communicate clearly and professionally, explain routine City procedures and requirements, and maintain effective working relationships with citizens, employees, officials, and other organizations
- Ability to manage frequent interruptions, competing requests, and a steady flow of public contact while maintaining accuracy
- Ability to exercise sound judgment and refer exceptions, adjustments, refunds, and other matters requiring approval to the appropriate official
- Ability to maintain accurate records and protect sensitive information
Nice To Haves
- Basic proficiency in Microsoft Word and Excel preferred
Responsibilities
- Serves as the primary receptionist for City Hall, greets, screens, and directs visitors, answers incoming calls, and takes and relays messages for the Mayor and Administration personnel
- Responds to routine questions and concerns, provides forms and information, explains City services and procedures, resolves routine matters when possible, and refers other matters to the appropriate department or official
- Receives and processes property tax payments from taxpayers, mortgage companies, banks, and tax-processing services, as well as other assigned City revenues received in person or by mail
- Accepts cash, checks, money orders, and in-person card payments and issues receipts as appropriate
- Determines the appropriate City or departmental account for payments received, with assistance from the Finance Department when necessary, and accurately records and posts payments
- Answers routine questions concerning property tax bills, payment deadlines, discounts, penalties, ownership records, and assessed values and refers matters requiring adjustment or official action to the appropriate employee
- Reconciles daily receipts to the payment system and cash drawer and submits funds and supporting records to the Tax Administrator for verification and deposit
- Reviews and verifies the Tax Administrator’s daily receipts as part of the City’s financial control procedures
- Assists the Finance Department with researching payment discrepancies, returned checks, overpayments, duplicate payments, and misapplied funds as assigned
- Assists with preparing lien-release documentation for paid delinquent property taxes
- Issues and tracks yard sale permits
- Administers the senior citizen sanitation discount program, including receiving and reviewing applications, verifying eligibility, maintaining program records, notifying the appropriate department, and mailing notices
- Performs routine clerical support for the Mayor and Administration personnel as assigned
- Performs related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
