Administrative Clerk II

City of Oak Park • Oak Park, MI

4d • $21 - $24 • Onsite

About The Position

Provide clerical support to the building, mechanical, plumbing and electrical inspectors, and the Municipal Services Department. Issue permits, verify insurance, licensing, and registration of contractors. Perform data entry. Utilize computer and manual files to locate permit, registration, code enforcement and various other City records. Prepare documents using Word and Excel programs. Regularly schedule and coordinate inspections for all City inspectors. Maintain Municipal Services department files. Provide over the counter assistance to residents, business owners, and contractors in obtaining information regarding departmental City services.

Requirements

• Ability to lift and carry a minimum of 15 pound loads.
• Ability to type 40 words per minute with an accuracy rate of 95%.
• Ability to assemble data and to prepare and maintain correspondence, records, and reports.
• Ability to make arithmetic calculations quickly and accurately.
• Ability to communicate with and work effectively with the public and other employees.
• Knowledge in Microsoft Word and Excel and the ability to navigate through internet resources.
• Degree from an accredited high school, or GED.

Nice To Haves

• Previous work experience in a building department or related field preferred.
• Knowledge in BS&A software preferred.

Responsibilities

• Operate a personal computer for functions such as, but not limited to, inspection scheduling and follow-up, word processing, data entry and retrieval.
• Handle daily routine financial transactions like receiving and recording fees or other funds collected through the mail or over the counter.
• Efficiently organize and maintain filing systems, both manual and computerized.
• Confidently and efficiently resolve customer conflicts and complaints.
• Open and route incoming mail and prepare outgoing mail.
• Order supplies and materials.
• Operation of copy machine, fax machine and multi-line telephone.
• Perform other clerical duties as assigned.
• Answer incoming and place outgoing going calls in high volumes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED