ADMINISTRATIVE ASST

Sparrow•Lansing, MI

1d•Onsite

About The Position

Provide high-level administrative support, serving as a trusted partner in managing day-to-day operations, communications, and organizational priorities. Responsible for a broad range of duties including correspondence, scheduling, meeting coordination, records management, and project support — often confidential in nature. Demonstrates proficiency with Microsoft Office Suite and current collaboration and communication platforms, with the ability to quickly learn and adapt to new tools and technologies as organizational needs evolve.

Requirements

Associate's degree in office administration or other related field and minimum of 1 year of administrative assistant experience OR high school diploma and a minimum of 3 years administrative assistant experience.
Demonstrated ability to interact professionally and effectively with a wide range of stakeholders including executives, physicians, and external partners
Demonstrated ability to exercise discretion and sound judgment in handling confidential information, responding to requests, and prioritizing competing workloads
Excellent oral and written communication skills; ability to craft clear, professional correspondence, mass communications, and executive-level materials
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and current collaboration and communication platforms (Teams, Zoom, SharePoint); ability to quickly learn new tools as organizational needs evolve
Highly organized with strong time management skills; ability to manage multiple priorities simultaneously and meet deadlines in a fast-paced environment
Strong attention to detail and proofreading skills; takes ownership of the quality and accuracy of all work products
Ability to support light project management activities including tracking action items, coordinating across teams, and communicating progress to leadership
Adaptable and proactive; able to pivot quickly as priorities shift and anticipate needs before they are asked

Responsibilities

Prepares, types, proofreads, and edits correspondence, forms, tables, charts, records, and schedules — often confidential in nature; proficient in Microsoft Office Suite and current collaboration platforms with the ability to quickly learn new tools and systems
Safeguards all sensitive and confidential information with strict adherence to privacy standards
Administers, arranges, and prioritizes the calendar and daily schedule of Directors; proactively anticipates conflicts and communicates changes with appropriate lead time
Researches issues and drafts correspondence, memos, and written materials to communicate in a clear and tactful manner; tracks responses and follow-up obligations to ensure accountability
Coordinates production of presentation materials; sets up and troubleshoots audio-visual and conferencing equipment (Zoom, Microsoft Teams, in-room AV) and ensures all technology needs are met at presentation sites without heavy reliance on IT support
Answers, screens, routes, and responds to calls and visitors including physicians and board members; crafts messaging and mass communications for leadership approval; proof-edits outgoing communications in partnership with Marketing
Establishes, maintains, and revises organized filing and record-keeping systems; classifies, sorts, and files correspondence, articles, and documents; handles all confidential materials with the highest level of discretion
Arranges meetings and conferences end-to-end including space, attendees, and agendas; schedules interviews and appointments; coordinates travel logistics and itineraries
Prepare and distribute minutes to appropriate parties.
Engages a broad network of external contacts — other health systems, business executives, physicians, and regulatory agencies — to relay information, arrange meetings, and represent the department professionally
Opens, sorts, prioritizes, and routes mail and digital communications; prepares responses to routine inquiries
Support the planning and execution of departmental initiatives by tracking action items, coordinating workstreams across teams, monitoring timelines, and communicating progress updates to leadership.