Administrative Asst -NFSM

Hilton Grand Vacations•Charleston, SC

About The Position

As the Administrative Assistant, you will complete administrative functions related to Sales and Marketing to ensure the accurate entry and coding of guest information, data integrity, premiums, site level accounting functions, HR functions, and reporting as required. HERE'S WHY YOU'LL LOVE IT HERE! We offer an excellent benefits package to our full-time Team Members that include: Salary range: $19.50 per hour Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Requirements

High School Diploma
1+ years of experience in an administrative and/or general office role
1+ years of customer service experience
Excellent organizational skills with the ability to multi-task
Proficient in MS Word, Excel, Power Point, Outlook and Adobe Pro

Nice To Haves

2+ years of experience in an administrative and/or general office role
2+years of customer service experience
Experience within timeshare/vacation ownership

Responsibilities

Preparing timely and accurate payment of accounts payable for Marketing and Sales, including voucher preparation and tracking
Assists with financial month end processes
Calculates hotel premium and miscellaneous accruals
Conducts new hire orientations and paperwork, status changes, benefit enrollments, and serve as corporate contact for other general employment requests
Creates weekly orders to maintain sufficient quantity, security, disbursements, weekly/monthly counts and reconciliation
Ensures accurate retail prices and maintains a master listing of all premiums
Tracks collateral for Sales and Marketing operations ensuring items are ordered in a timely manner, readily available, stocked appropriately, secured and utilized within set guidelines
Updates telemarketer, OPC, verifiers and other ID's as applicable
Maintains the premium inventory management system. Builds banks for new locations, add, transfer, and distribute inventory
Ensures policies and procedures are followed, and policy waiver is utilized when DOM/DOS authorizes an exception
Ensure customer information security policies are enforced, monitored and adhered to
Assists with running credit applications and typing of deals as needed
Assists with closing of Sampler/VCO deals as needed.
Assists as contract auditor for the site auditing contracts using the standard checklist prior to shipping to Orlando
Complete synergy uploads to referrals, tour audits, and other items
Assist with guest reception training and certification
Performs other related duties as assigned