Administrative Asst -NFSM

Hilton Grand Vacations • Boyne Falls, MI

1d • Onsite

About The Position

As an Administrative Assistant, you would support all business functions for the sales and marketing department at our gorgeous Christmas Mountain Village location in the Wisconsin Dells. You would ensure and deliver strong procedures, ensure high internal customer satisfaction. Manage business relationships with managers, internal departments, and team members.

Requirements

• Support all business functions for the sales and marketing department.
• Ensure and deliver strong procedures.
• Ensure high internal customer satisfaction.
• Manage business relationships with managers, internal departments, and team members.
• Ensure compliance with performance management regarding attendance, missed punches, sales volume and other performance management metric.
• Ensure team members turn in their forms in a timely manner to meet payroll deadlines.
• Ensure new hires have all onboarding set up completed.
• Ensure all personnel changes (resignations, terminations, position changes) are completed and updated in Oracle.
• Order office supplies and keep track of inventory.
• Process monthly expense reports for leaders.
• Capture minutes of meetings for leadership.
• Assist with sales recognition initiatives.
• Plan events committee for sales team for monthly and quarterly recognitions.
• Act as public relations liaison with customers, contracts, and management.
• Generate and process accurate reports for management as needed.
• Monitor and evaluate customer service results.
• Open lines of communication between Sales and Marketing to support overall department performance.
• Adhere to the cultural and service agreements.
• Support overall procedures to ensure consistency and compliance.

Nice To Haves

• Experience with Oracle system.

Responsibilities

• Works with site leadership to meet deadlines and supports the overall business operation for the sales and marketing department.
• Support site’s budget and business needs.
• Support leadership team by ensuring all calendars, meetings, rosters, phone lists, and all other department related tracking is accurate and up to date.
• Ensure compliance with performance management regarding attendance, missed punches, sales volume and other performance management metric and ensure team members turn in their forms in a timely manner to meet payroll deadlines.
• Work with trainer and managers to schedule all ongoing training for new hires, new hire system set up, and ensure new hires have all onboarding set up completed.
• Assist in ensuring all personnel changes (resignations, terminations, position changes) are completed and updated in Oracle.
• Order office supplies and keep track of inventory.
• Process monthly expense reports for leaders.
• Capture minutes of meetings for leadership.
• Assist with sales recognition initiatives.
• Plan events committee for sales team for monthly and quarterly recognitions.
• Act as public relations liaison with customers, contracts, and management.
• Generate and process accurate reports for management as needed.
• Monitor and evaluate customer service results, and open lines of communication between Sales and Marketing to support overall department performance.
• Adhere to the cultural and service agreements.
• Support overall procedures to ensure consistency and compliance.
• Carry out any other reasonable requests by management of which the associate is capable of performing.

Benefits

• Equal opportunity employer
• Value diversity at our company
• Do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Reasonable accommodation for individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed