Administrative Associate

Sentara Health
Onsite

About The Position

The Sentara Therapy Center Healthy Way is hiring a Full Time Administrative Associate! The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Requirements

  • 1 year of successful customer service experience REQUIRED
  • High School or GED REQUIRED

Nice To Haves

  • 1 year of previous medical experience PREFERRED
  • Medical Terminology knowledge a plus
  • Above-average desire to provide excellent customer service

Responsibilities

  • Provides clerical support
  • Manages patient records
  • Schedules appointments
  • Handles patient inquiries
  • Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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