Administrative Associate

Sentara Hospitals•Norfolk, VA

4d•Onsite

About The Position

Sentara Norfolk General Hospital Neuro ICU is hiring a Full-time, day-shift Administrative Associate. Hours/Shift: Full-time, 40 hours a week on Day Shift from 7 a.m. to 3:30 p.m. and every other weekend. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Requirements

High School Grad or Equivalent

Nice To Haves

Microsoft Office Skills
Previous Experience working in a Fast-paced Environment
Excellent Customer Service Experience
Medical Office Experience
Computer Savvy

Responsibilities

Provides administrative support to the unit or department assigned.
Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Provides clerical support.
Manages patient records.
Schedules appointments.
Handles patient inquiries.
Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus