Administrative Associate - Labor and Delivery unit- 36 hours/week, day shift

Beth Israel Lahey Health•Beverly, MA

1d•$19 - $26•Onsite

About The Position

Performs a variety of computer, clerical, and supply functions necessary for the operation of the nursing unit. Responsibilities include handling and controlling written and verbal communications between nursing unit, personnel and numerous physicians, ancillary services, patients, visitors and families, and the organization of the patient medical record.

Requirements

High School diploma or GED required.
3-5 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
Ability to communicate clearly and effectively in written English with internal and external customers.
Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Ability to work collaboratively in small teams to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.
Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service oriented, respectful manner using skills in active listening and problem solving.
Ability to remain calm in stressful situations.

Nice To Haves

Successful completion of Administrative Associate training or previous medical secretary/medical records experience preferred.
Medical terminology preferred.
Recent inpatient OB and EPIC experience preferred.
Associate's degree preferred.

Responsibilities

Answers telephones, schedules appointments and maintains calendars, organizes conference calls, makes travel arrangements as needed and prepares for meetings with large numbers of participants.
Provides support to committees by planning, scheduling and organizing meetings and location, preparing the agenda and related materials, taking and distributing minutes.
Assists in planning and coordinating programs, seminars and events for the department or division.
Orders supplies and services and performs other related duties as assigned.
Maintains department's or division's files and databases.
Compiles periodic and ad hoc reports using data and information from multiple sources.
Prepares complex documents and reports with graphics, detailed charts, graphs and stylized formatting for presentations.
Composes and edits correspondence, reports and documents for final approval.
Types and edits manuscripts and/or other documents which may include scientific, technical or specialized terminology and specialized formatting.
Other duties as assigned by the department.