Administrative Associate V

Texas A&M University System • Fort Worth, TX

12d • $20 - $23 • Onsite

About The Position

The School of Law is seeking an Administrative Associate who brings strong organization, clear communication, and a warm, professional presence to a busy academic office. In this role, you’ll help maintain accurate records and spreadsheets, manage filing systems and tracking logs, and serve as a helpful first point of contact for student and registrar requests. You’ll use your customer service skills, attention to detail, and knowledge of the Microsoft Office Suite or data‑entry tools to route inquiries, support daily workflows, and keep information moving smoothly. You’ll also assist with administrative processes such as verifying forms, monitoring expenses, coordinating travel, managing inventory, and supporting exam‑related activities. This position is ideal for someone who can provide a high level of administrative support through multitasking, taking initiative and successfully working with others to create an efficient, supportive environment for our office community.

Requirements

• High school graduation or any equivalent combination of education and experience.
• Five years of experience in general office or clerical work.
• Knowledge of Microsoft Office Suite and/or data entry applications.
• Strong customer service skills
• Strong verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Maintains professionalism and composure.
• Ability to demonstrate initiative by independently taking action to solve problems.
• Attention to detail.
• Ability to multitask and work cooperatively with others.
• Inventory management of supplies and office equipment
• Ability to manage expenses for travel and other department needs
• Ability to manage and maintain accurate spreadsheets and Record tracking management skills.
• Strong understanding of policies and procedure.

Nice To Haves

• Associate's Degree.
• 3-5 years of full-time experience in a student affairs; student services; registrar, admissions or similar higher education office.
• Notary Public or willingness to train and serve as Notary Public.
• 1 year of front facing customer service or receptionist experience.

Responsibilities

• Maintains and organizes electronic and physical filing systems, student records, document imaging systems, and tracking databases.
• Scans, indexes, verifies, retrieves, and archives records in accordance with established procedures.
• Maintains attendance records, examination records, grade submission tracking logs, graduation-related documentation, and other academic records.
• Creates and maintains spreadsheets and reports to monitor request status, workflow progress, deadlines, and record accuracy.
• Serves as the primary point of intake for student services and registrar-related requests.
• Receives, logs, categorizes, routes, and tracks requests through completion.
• Reviews and responds to general departmental email and voicemail inquiries, provides information regarding office procedures and deadlines, and routes complex inquiries to appropriate staff members.
• Coordinates daily workflow activities, assists with scheduling meetings and appointments, prepares correspondence, and supports communication with students, faculty, staff, and external stakeholders.
• Monitoring, tracking, and coordinating departmental processes.
• Verifies completeness of forms and supporting documentation prior to review, identifies missing information, generates reports, maintains workflow tracking systems, and assists with records-related projects.
• Supports fiscal tracking activities, reconcile p-card expenditures, examination administration, compliance monitoring, and other operational initiatives.
• Assists professional staff by organizing information, maintaining data integrity, and ensuring timely completion of administrative processes.
• Maintains office operations by monitoring shared mailboxes, workflow queues, office supplies, and administrative resources.
• Assists with meeting coordination, travel arrangements, inventory tracking, ordering supplies, and maintaining departmental administrative records.
• Supports examination logistics and other departmental activities as needed to ensure efficient office operations.

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums.
• 12-15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED