Administrative Associate - Unit (Labor and Delivery)

Sentara Health•Suffolk, VA

23h•Onsite

About The Position

Our Labor and Delivery, Recovery and Postpartum unit is looking for a dynamic and detail-oriented professional to make our patients feel welcome. You will greet and check our patients in, escort them to their room, coordinate and collaborate with the clinical team to provide an outstanding patient experience. This Administrative Associate is responsible to process birth certificates with accuracy and timeliness. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Requirements

High School Diploma or GED

Nice To Haves

Associate Degree
Previous healthcare experience
Previous administrative or clerical experience

Responsibilities

Process birth certificates with accuracy and timeliness.
Provide clerical support.
Manage patient records.
Schedule appointments.
Handle patient inquiries.
Collaborate with medical staff, management, and patients to ensure the delivery of high-quality care.
Greet and check patients in.
Escort patients to their room.
Coordinate and collaborate with the clinical team to provide an outstanding patient experience.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus