Administrative Associate II - District I

State of North Carolina•Dist One Office Rowan, NC

6d•$31,200 - $51,249•Onsite

About The Position

This posting is for an Administrative Associate II position in the District I Office. This position serves as administrative support to the District 1 and Resident Engineers’ offices. Duties include but are not limited to preparing documents and correspondence for projects, entering documents, reports, and samples into Microsoft SharePoint and HICAMS, office purchasing and processing invoices, answering calls, scanning files and large plans, filing and maintaining records, assisting the public with any request via email, phone, Contact Us and/or walk-in contact, and other clerical duties assigned by supervisors. This position also will assist with the processing of materials received tickets, driveway permits, road additions/abandonments, and house moves.

Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience
Effectively communicate technical knowledge with Engineers, coworkers, and the public
Good communication skills are required in both verbal and written activities
Possess general mathematical skills
Significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents
Ability to schedule and coordinate a variety of appointments, meetings, and or conferences
Computer literate and possess experience using modern word processing, spreadsheet, email, and internet software
Ability to learn and apply DOT computer programs such as SAP, Ariba, SharePoint, and Hicams
Candidates should possess excellent composition skills, attention to detail, and need for consistency with data entry and correspondence
Must be able to work in an inside environment including being exposed to significant sitting for long periods of time

Nice To Haves

Customer service experience (over telephone, personal, and electronic) is also strongly preferred
Customer service experience, including resolving customer issues
Experience with Microsoft Office using programs such as Outlook, Word, and Excel
Experience completing and/or maintaining records and reports
Experience reviewing detailed documents and records for accuracy and completeness
Experience with letter writing, using correct spelling, punctuation, and proofreading
A personable attitude

Responsibilities

Preparing documents and correspondence for projects
Entering documents, reports, and samples into Microsoft SharePoint and HICAMS
Office purchasing and processing invoices
Answering calls
Scanning files and large plans
Filing and maintaining records
Assisting the public with any request via email, phone, Contact Us and/or walk-in contact
Other clerical duties assigned by supervisors
Processing of materials received tickets, driveway permits, road additions/abandonments, and house moves