Administrative Associate II - Cherry Hospital

State of North Carolina•Wayne, MI

1d•$31,200 - $49,340•Onsite

About The Position

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Cherry Hospital is a State-of-the-Art Psychiatric hospital located in Goldsboro, North Carolina. Cherry Hospital serves the 38 most eastern counties of North Carolina with a mission to serve those with the greatest need and the fewest resources. We strive to create a healing environment in which every team member has opportunity to positively impact the lives of those around them and the individuals we serve. Learn more about our facility at https://www.ncdhhs.gov/divisions/state-operated-healthcare-facilities/facilities/state-psychiatric-hospitals. In addition to a very competitive salary, this opportunity offers an excellent benefits package, loan repayment opportunities, employment stability and rewarding professional opportunities.

Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

Ability to demonstrate and apply customer service to staff, visitors, vendors, and others.
Ability to explain and interpret program information to clients/customers and staff with HIPPA compliance.
Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
Ability to convey information and ideas through a variety of media (phone/e-mail) to individuals or groups.
Ability to utilize office equipment and other technology (software/systems/metal detector/etc) to meet work needs.

Responsibilities

Greet and direct visitors to appropriate locations within the facility.
Provide information about services, programs, and facilities.
Assist with check-in/check-out processes for patients, visitors, and staff.
Operate Guest Services equipment.
Maintain cleanliness and order in guest areas.
Follow written and verbal instructions from supervisors.
Work independently and as part of a team.
Accommodate visitors, employees, vendors and other stakeholders of the hospital to include walking and using stairs to and from the required destination and at times using wheelchair transport as necessary.
Be the first level of contact for inspection and cataloging of items such as clothing, food, monetary donations, personal comforts and any other forms of personal items entering the hospital, including but not limited to preventing all contraband from entering.
Issue all name badges for visitation requiring knowledge of the Lobby Guard system for registration.
Learn, interpret and explain policies, regulations, and programs.
Monitor the front lobby and door call system.