Administrative Associate 2-Chatt Emergency Medicine

University of Tennessee • Chattanooga, TN

1d • Onsite

About The Position

The Administrative Associate 2 assists the Residency Coordinator, Chairman, and Program Director in the planning, directing and supervising the educational objectives of the Department of Emergency Medicine. This position implements and monitors educational policy and procedure, aiding the chairman, program director, and coordinator.

Requirements

• High School Diploma or GED.
• Two (2) years of related work experience.
• Must have a valid Driver’s License.
• Knowledge of Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
• Willingness and ability to learn residency management systems.
• Knowledge of AI productivity tools (e.g., Microsoft Copilot, Claude, Gemini) for document preparation and workflow efficiency.
• Knowledge of survey and data collection tools (e.g., Survey Monkey, MS Forms, REDCap).
• Skill in verbal and written professional communication with physicians, residents, students, and administrative staff at all levels.
• Skill in data entry, record maintenance, and generating reports from database systems.
• Skill in prioritizing, decision-making, and problem-solving in a healthcare/academic setting.
• Ability to maintain strict confidentiality regarding residents, faculty, students, and personnel matters.
• Ability to manage multiple concurrent deadlines with minimal supervision and good independent judgment.
• Ability to work collaboratively with other departments, hospitals, and outside agencies.
• Demonstrated ability to complete tasks accurately and on time.

Nice To Haves

• Associate’s or Bachelor’s Degree in Health, Social Services, Human Services, or a related field is preferred.
• Experience as a Community Health Worker or related job specializing in chronic disease management or prevention related to obesity is preferred.

Responsibilities

• Serves as primary contact for Emergency Medicine elective students.
• Creates schedules for medical students and schedules and participates in department orientation.
• Assists faculty and chair with Digital Measure input and data tracking.
• Collects and compiles monthly faculty scholarly activity reports for the chair.
• Collects student evaluations and submits grades; serves as the student records and faculty liaison.
• Tracks and documents faculty eligibility for promotion; assists in the preparation of faculty portfolios for submission.
• Manages the Chair’s calendar and schedules meetings on their behalf.
• Coordinates wellness and social events and faculty retreats.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED