Administrative Assistant

Lane Clark & Peacock•Charlotte, NC

19h•Hybrid

About The Position

LCP Health Analytics is seeking an Administrative Assistant to provide remote administrative, operational, and coordination support for its US leadership team. This role is crucial for enabling US leaders to operate effectively in a fast-paced consulting environment. The Administrative Assistant will manage scheduling, meetings, expenses, billing, and project administration for US-based initiatives, collaborating with colleagues and stakeholders across different time zones. The role requires strong prioritization, attention to detail, and proactive problem-solving. While based in the US team, there will be close collaboration with UK-based colleagues, including the Assistant to the Head of Department, UK partners, and the Department’s Project Management Officer.

Requirements

Experience as an Administrative assistant or senior administrative role, ideally in a consulting partnership, with prior experience supporting senior leaders in a remote and fast-paced environment preferred.
Highly organized with excellent attention to detail.
Proactive, independent, and comfortable managing competing priorities.
Excellent written and verbal communication skills.
Proficient in Microsoft Outlook, Word, PowerPoint, and Excel.
Comfortable collaborating across time zones in a remote environment.
Be comfortable working independently.
Show initiative in every aspect of your work, looking one step ahead at the future needs of the team.
Possess strong oral and written communication skills.
Demonstrate excellent grammar skills for proofreading and writing correspondence.

Nice To Haves

Experience with D365 or other CRM software is preferred.

Responsibilities

Provide dedicated, remote administrative support to members of the US Health leadership team.
Proactively manage complex and frequently changing calendars across multiple time zones; Anticipate leadership needs and preempt scheduling or logistical conflicts.
Liaise with the Administrative/Personal Assistant(s) in the UK as needed to coordinate meetings and schedules.
Build trusted relationships with leaders, internal teams, and clients.
Assist in maintaining each leader’s contact database as well as LCP Health’s CRM with new contacts.
Prepare agendas and materials for US leadership and team meetings.
Take accurate meeting minutes and drive accountability for action items through to completion.
Coordinate virtual and onsite meeting logistics - meeting room bookings, refreshments, travel, accommodation and tools.
Assist with the conference schedule including timely registration, booking of onsite hotels and meeting rooms as appropriate.
Work collaboratively with UK-based assistant and Project Management Officer in department wide administration.
Lead US team reporting (e.g. new client opportunities, contacts into CRM) and contribute to department-wide reporting processes which will feed into and therefore work closely with the Health departments Project management officer.
Assist with client invoicing for US based projects.
Manage expense submissions and approval tracking for US leadership.
Coordinate domestic and international travel arrangements ensuring adherence to LCP Health and or client policies (for billable project expenses).
Coordinate logistics for quarterly inperson US team meetings, including travel, accommodation, and meeting room arrangements.
Lead client onboarding for US Health projects, coordinate billing and invoicing for US Health projects.
Track billing milestones and liaise with finance teams.
Provide administrative coordination across multiple projects.
Act as a point of contact for coordination of leadership calendar invites, meetings and other communications for both internal and external stakeholders.
Support the formatting and development of presentations, reports, and proposals using firm templates.
Maintain strict confidentiality.
Demonstrate flexibility to support leadership needs outside standard hours when required.
Demonstrate high levels of reliability, responsiveness, and ownership.