Administrative Assistant

Banyan Brand•Milford, DE

11d•Onsite

About The Position

Banyan Treatment Centers is seeking an organized, professional, and service-oriented Administrative Assistant to join our team in Milford, DE. This role is ideal for someone who enjoys being at the center of a busy operation — supporting employees, patients, leadership, and visitors while helping ensure the day-to-day administrative functions of the facility run smoothly and efficiently. About the Company Banyan Treatment Centers is a leading national provider of intensive treatment for individuals facing substance use and mental health disorders. Backed by TPG’s Rise Fund , Banyan is rapidly expanding access to high-quality, compassionate care. Why Join Banyan Treatment Centers? As an Administrative Assistant , you will: Play a key role in daily facility operations , providing administrative support to Human Resources, facility leadership, employees, and patients. Be a welcoming presence for visitors, patients, and team members while helping maintain a professional and organized environment. Support the employee experience by assisting Human Resources with new hire paperwork, onboarding needs, and training compliance. Develop valuable behavioral healthcare experience while working alongside clinical, medical, operations, and HR professionals. Build transferable administrative skills through exposure to scheduling, financial tracking, documentation, compliance, and facility operations. Grow within a national organization that values professional development and internal advancement.

Requirements

High school diploma or equivalent
Minimum of 2 years of administrative experience
Strong customer service and interpersonal skills
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to maintain professionalism and confidentiality when handling sensitive information

Nice To Haves

Some college education
Previous experience in a substance use disorder, mental health, or psychiatric treatment setting
Experience with KIPU EMR
Working knowledge of Microsoft Word, Excel, and Outlook
Previous experience supporting Human Resources, healthcare administration, or facility operations

Responsibilities

Assist Human Resources with new hire paperwork, onboarding tasks, and training compliance
Provide administrative support to facility Directors and other departments as needed
Answer incoming calls and direct callers to the appropriate department or resource
Welcome and screen visitors, maintain visitor logs, and provide visitor badges
Coordinate the scheduling and use of group rooms for employee events, meetings, and classes
Sort and distribute internal mail for employees and patients
Maintain and track patient financial accounts, including approved additions and expenditures
Coordinate approved patient purchases and maintain accurate records of payments and account balances
Manage petty cash, including balancing, replenishment, and verification of approved requests
Complete bank and Post Office runs for approved patient and facility needs
Secure, document, and maintain patient personal property and funds upon admission
Coordinate the return of patient property and funds during discharge and maintain accurate records in applicable systems
Assist departments in obtaining required patient signatures and notarize documents when authorized
Provide facility tours to prospective patients and other approved visitors
Maintain accurate administrative records and support day-to-day facility operations