Administrative Assistant - Special Education

Commonwealth Charter Academy•Harrisburg, PA

About The Position

The Special Education Administrative Assistant works from a Family Service Center and completes administrative tasks that support the special education process and compliance with Federal and State timelines and regulations, including IDEA and Chapter 711. The role supports students receiving special education services through the coordination of IEP meetings, evaluations, related services, records, and communications. The employee is expected to model CCA’s values, follow its standards, and act professionally and with engagement.

Requirements

  • High school diploma.
  • One year of work experience.
  • Valid Pennsylvania driver’s license.
  • Appropriate automobile insurance coverage.
  • Must be able to commute to a Family Service Center regardless of commute complexity.
  • Must reside within the Commonwealth of Pennsylvania.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively with students, parents, educators, administrators, employers, and agency representatives.
  • Strong project management skills and attention to detail.
  • Outstanding organizational and communication skills.
  • Ability to listen, communicate, and work well with diverse groups and individuals.
  • Ability to work effectively with and without supervision.
  • Highly detail-oriented and analytical.
  • Strong technology skills, especially with Microsoft operating systems and MS Office programs.
  • Thoroughness and a customer-focused approach with a high degree of flexibility.
  • Demonstrated ability to work in a fast-paced environment and contribute as a team player.
  • Ability to work remotely, if necessary.

Nice To Haves

  • Associate's or bachelor's degree.
  • Two to five years of work experience; customer service experience is a plus.
  • Bilingual.

Responsibilities

  • Enter special education process timeline data into the online student information system.
  • Produce reports from edio and special education software to support compliance maintenance.
  • Create and maintain Excel spreadsheets to monitor compliance of special education documents.
  • Work with Special Education teachers, Special Education Administration, and other Special Education Administrative Assistants on assigned projects.
  • Schedule special education evaluations and IEP meetings with Caretakers/Learning Coaches, staff, and Related Services providers.
  • Provide IEP meeting invitations through Outlook and edio and/or carrier or postal services.
  • Process documents for newly enrolled students.
  • Answer phones and address the needs of CCA families and potential families.
  • Maintain and audit electronic files for special education documents.
  • Coordinate and manage Related Service referrals and services.
  • Read, forward, and respond to incoming mail, email, and webmail from CCA families, staff, school psychologists, and related services providers.
  • Obtain students’ special education documents from their prior Learning Education Agency.
  • Perform other duties as assigned by special education administration.
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