Administrative Assistant

Forge Specialty Partners LLC•North Charleston, SC

1d•Onsite

About The Position

Charleston Oral and Facial Surgery is growing and looking for a full-time Administrative Assistant. Our state-of-the-art offices allow us to provide the best quality care in the safest environment. We offer a full scope of oral and maxillofacial surgery options such as wisdom tooth extractions, dental implants, orthognathic surgery, bone grafting, TMJ treatment and much more. You will find only the most up-to-date technology utilized at Charleston Oral and Facial Surgery, along with a team of professionals that are dedicated to the practice and each other. We value our employees and believe that a competitive benefits package is required to ensure the best experience while working as part of our team. As such, we offer an excellent benefit package that includes medical, dental and vision coverage, 401k profit sharing, PTO, Holiday Pay and a competitive salary. At Charleston Oral and Facial Surgery, we have three core values: Innovation Continuing education Latest technology Constant improvement Access to Care Multiple locations Multiple surgeons In network with most insurances Four types of financing options Patient Experience Compassionate staff Top-notch facilities Successful outcomes If these values align with your own—we encourage you to review the below job description and apply today!

Requirements

High School diploma or graduation equivalency degree (GED) and a certificate
Excellent communication skills in person, writing and via telephonic conversation
Must understand the key components of appropriate patient oriented customer service
Quick to take on new information
Self starter who requires minimal supervision
Ability to utilize office software
Microsoft skills to include: Excel, Word, Outlook and PowerPoint

Responsibilities

Follows opening and closing procedures according to office guidelines
Greets and checks in patients in a polite, prompt and helpful manner
Obtains required identification, insurance information and referral information from patient
Obtains appropriate paperwork from patient and ensures all paperwork is completed, in full, in accordance with practice policies and guidelines
Enters patient demographics into practice software
Maintains full compliance with HIPAA and OSHA guidelines
Schedules new and established patient appointments
Verifies insurance eligibility and benefits
Adheres to practice guidelines and procedures regarding fees and payments
Utilizes appropriate telephonic etiquette when speaking to patients and referrals
Utilizes appropriate email etiquette, both, internally and externally
Ensures all required paperwork is in order 5 business days in advance of scheduled appointments
Ensures all required XRAYs and REFERRALs have been requested, starting 5 days in advance of scheduled appointments
Has a full understanding and knowledge of available financing options
Helps to ensure the cleanliness of the practice
Works to advance within the department by utilizing practice tiers
Completes all other duties as assigned by management
Travel to alternative locations, as needed