Administrative Assistant- Hybrid

Vanliner Insurance Company•Richfield, OH

3d•Hybrid

About The Position

National Interstate is a leading commercial transportation insurer in the nation, offering risk financing solutions across all 50 states. We provide traditional insurance and innovative alternative risk transfer (ART) programs, including group captive programs for niche markets. We are recognized as a multiple Northcoast 99 winner and a Cleveland Plain Dealer Top Workplace in Northeast Ohio. Our company values of integrity, transparency, fairness, accountability, empowerment, and collaboration guide our actions. We are seeking an Administrative Assistant to join our team, working a hybrid schedule out of our Richfield office. Our culture emphasizes connection, shared learning, and strong relationships, with employees expected to be on-site four days a week (core days Tuesday-Thursday) and one day remote, determined by business needs. We value diverse backgrounds and experiences, aiming to create an inclusive and empowering workplace where all employees can perform at their best. This position is not eligible for employment visa sponsorship, and applicants must be authorized to work in the United States without future sponsorship. Since 1989, National Interstate has specialized in the insurance needs of the transportation industry, building a reputation for expertise in product design, loss control, and claim services.

Requirements

Bachelor’s Degree in Data Science, Statistics, Computer Science, Information Systems, or a related field or equivalent experience.
Generally, a minimum of 3 years of experience in data analytics, reporting or a related field.
Proficiency in analyzing data sets and identifying patterns, trends, and insights.
Proficiency in reporting and data analysis tools (Cognos, Excel, SQL, Tableau, Power BI, etc.) and familiarity with scripting languages.
Develops and maintains knowledge of data sources content and structure to assess the quality of data.
General knowledge of data extraction, transformation, and loading (ETL) processes.
Develops understanding of industry products/coverages and applies that knowledge to support business activity.
Strong analytical skills and attention to detail.
Strong communication skills with the ability to explain data insights to non-technical stakeholders.

Nice To Haves

Previous experience in the insurance industry preferred.
Completion of or continuing progress toward a certification in area of expertise preferred; appropriate certifications could include an Associate Insurance Data Manager (AIDM), or Certificate in General Insurance (INS).

Responsibilities

Maintains and updates databases, ensuring data is organized and accessible for reporting purposes.
Develops and maintains documentation for data processes, workflows, reporting standards, and data dictionaries.
Tracks and documents state documents.
Tracks and processes adjuster renewal licenses.
Completes internal claim audits as needed.
Ensures data integrity and accuracy by performing regular data audits and validation checks.
Maintains updated knowledge of industry best practices and emerging trends in data analytics and reporting.
Collaborates with various departments to understand their data reporting needs and deliver customized solutions.
Gathers, analyzes, and interprets large volumes of data from multiple sources to support business objectives.
Develops, designs, and generates reports, dashboards, and visualizations to provide actionable insights to stakeholders.
Analyzes trends and patterns in data to identify opportunities for improvement and inform strategic decisions.
Presents findings and recommendations to management and other stakeholders in a clear and concise manner.
Identifies and implements process improvements to enhance data collection, analysis, and reporting efficiency.
Performs other duties as assigned.