Administrative Assistant - Full time, daytime

Lumexa Imaging•Charlotte, NC

28d•Onsite

About The Position

Charlotte Radiology, a leader in clinical imaging services for over 50 years, is seeking an Administrative Assistant to provide comprehensive administrative and operational support to assigned departments. This role is crucial for the efficient operation of the organization, involving a variety of administrative, coordination, and customer service functions. The Administrative Assistant will be a key resource for both internal and external stakeholders, ensuring confidentiality and excellent customer service while supporting departments with scheduling, correspondence, document management, data entry, record maintenance, new hire system access, and coordination with external partners. Charlotte Radiology values diversity and inclusion, offering a collaborative environment where team members are invested in delivering exceptional patient care.

Requirements

1+ years of clinical systems (healthcare) or administrative/operational experience required
Excellent computer skills
Ability to multi-task
Attention to detail
Knowledge and adherence to HIPAA and safety guidelines
Skill in organizing and prioritizing work and following assignments through to completion
Skill in written and verbal communication
Ability to always maintain confidentiality and discretion
Ability to work independently and in a team environment
Ability to effectively handle details with accuracy
Ability to effectively use strong analytical and problem-solving skills
Ability to remain calm in difficult situations

Nice To Haves

EPIC EMR experience preferred

Responsibilities

Serve as the primary liaison between Joint Venture (JV) partners and Charlotte Radiology for system access.
Manage all new hire and termination account setup in external JV partners' systems/portals.
Maintain and update logs on system access.
Troubleshoot clinical application access issues.
Manage all new hire badge orders, tracking, and delivery.
Deliver internal/external system log-in credentials to the training team for orientation.
Coordinate communication regarding JV IT access process changes affecting Charlotte Radiology employees to leadership, HR, and other applicable departments.
Support special projects and ad-hoc reporting.
Review and maintain expense reimbursement reports, ensuring correct expense coding and tracking CME allotments.
Communicate with providers regarding necessary corrections to reports.
Order dosimetry badges for new hires, including fetal badges for pregnant teammates.
Coordinate the quarterly distribution of radiation badges to all staff.
Coordinate operational duties related to new hire training materials and conference room reservations.
Coordinate clinical application access during new hire orientation.
Perform other duties as assigned.