Administrative Assistant - Body Shop - Whittier, CA

Velocity Vehicle Group•Whittier, CA

1d•Onsite

About The Position

VVG is looking for an Administrative Assistant to join our team in Whittier, CA for following hours: Monday - Friday between 7:30am - 4:00pm! Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership. VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture in an easy going family-like business as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. You’ll be working alongside our current Administrative Assistant and assist with providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects for the Body Shop department at our Tolleson location. Your shift likely will likely be Tuesday-Saturday 8am-4:30pm but is subject to change. All necessary training will be provided.

Requirements

High school diploma or the equivalent
2+ years of office administrative experience
Exceptional customer service and telephone skills
Excellent interpersonal skills
Excellent time management and organizational skills
Impeccable attention to detail
Proficient in office software such as Outlook, Word, Excel, etc.

Nice To Haves

Cashiering experience preferred

Responsibilities

Occupy front desk area during scheduled times.
Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
Ensure they are directed to the correct people.
Notify appropriate personnel waiting for visitor or customer.
Update dashboard on a daily basis.
Contact customers in regards to PO’s for completed repairs.
Monitor WIP for warranty / unpaid tickets.
Answer inquiries about company.
Perform basic bookkeeping, filing, and clerical duties.
Open/Close RO’s, partials & billing.
Forwards information by receiving and distributing communications whether electronic or in person collecting and mailing correspondence; copying or relaying information to the appropriate persons.
Handle phone calls from people calling in sick and notify management via email.
Collect and distribute parcels and other mail to the proper persons.
Ensure reception area is clean per guidelines.