Administrative Assistant

MyMichigan Health • Midland, MI

7h • Onsite

About The Position

This position greets and completes COVID screening in order to arrive the patient into EMR for surgical encounter and collects the hospital admission consent. Utilize the EMR to its full potential, by completing the admit action at first point of entry of patient. This position will work closely with the department director, manager, and supervisors. Collaborate with staff and respond to manager, surgeon, and staff needs presented to them. Collaborate with staff to maintain the flow of patients in the Waiting Room as well as visitors. Provide timely updates from OR staff and PACU staff to families. Modify/create reports as needed and directed by supervisor/manager/director.

Requirements

• High School Diploma or GED
• 1 year experience working in the medical center or similar setting.
• Knowledge of reading, writing, mathematical and computer skills.
• Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Employees need to demonstrate competency in Microsoft� Windows.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing are necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Responsibilities

• Greets all OR/IR/Cath lab patients, visitors, clergy, and businesspeople by providing information, direction, and assistance with a positive attitude as the first face of our department.
• Answers the telephone in a pleasant tone. Coordinates all activity in the Waiting Room and collaborates with patients, family, staff, and physicians in a professional, positive manner. Provides accurate information with regard to hospital policy while maintaining confidentiality.
• Proficiency in the EMR. Accurately utilizes all applications necessary to complete admission to Main OR as well as modify/create reports.
• Assists patient families with wayfinding from Waiting Room to multiple areas of the hospital not limited to Cafeteria, Outpatient Testing areas, Inpatient departments. Help to meet special needs of patients or visitors. Provides directions to restaurants, stores, and public facilities in Midland.
• Crosstrain to Pre Anesthesia Testing to assist with arrival times for next day and scheduling of PAT nurse appointments into their schedule as needed.
• Other duties as assigned by Supervisor/Manager/Director

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED