Administrative Assistant

Northeastern University•Boston, MA

33d•$23 - $32•Onsite

About The Position

The Administrative Assistant will provide general administrative support to department faculty and students in one or more units. Duties include organizing and scheduling meetings, ensuring appropriate front desk coverage, managing work study students, troubleshooting meeting technology, tracking and maintaining department budgets, maintaining office equipment, generating purchase orders, reconciling expenses, email communications, filing, mail sorting, answering department telephones, and ordering office supplies. The Administrative Assistant will assist with events, including workshops, conferences, and seminars as required. This role is largely on-campus due to being the face of administrative support for their area(s) and greeting and assisting all students, faculty, and visitors. The College of Social Sciences and Humanities (CSSH) combines Northeastern University’s signature approach to experiential learning with liberal arts education, interdisciplinary research, and community engagement, both locally and globally. The College comprises 20 academic units, including two schools, eight departments, and ten interdisciplinary programs, as well as 15 research centers and institutes. Our faculty connects liberal arts education with the challenges of our time, and fosters ethical reasoning and critical thought, with attention to the enduring significance of history, literature, and culture. CSSH promotes inquiry with global perspectives across interdisciplinary clusters of expertise including: Artificial Intelligence, Resilience, Sustainability, Health, and Equity; Cultural studies, Governance, and Globalization; and Network Science, Computational Social Science, Digital Humanities, and Data Ethics. At the College of Social Sciences and Humanities (CSSH), we believe that a culture of belonging, where every faculty member, staff member, and student feels empowered, respected, and connected, strengthens our shared pursuit of knowledge.

Requirements

Associate degree or equivalent combination of education and 1–3 years of relevant professional experience
Ability to plan, organize, prioritize tasks, and manage time effectively
Strong attention to detail and ability to ensure work is completed accurately and on time
Knowledge of office administration practices and processes
Ability to carry out special assignments, monitor progress, and follow through to completion
Strong interpersonal and written communication skills
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Basic proficiency with MS Office products, including Microsoft Word, Excel, PowerPoint and Outlook

Responsibilities

Serves as a key point of contact for inquiries about programs, policies, and processes in one or more department/program.
Acquires and applies knowledge of the department(s) to provides information for routine matters and escalates more serious matters.
Provide front desk coverage and coordinate schedules of work study students to ensure appropriate coverage, customer service, and support are always available during needed hours (typically Monday-Friday; 9am – 5pm).
Provide general administrative and operational support to department/program faculty and students, which may include organizing and scheduling meetings tracking and maintaining unit budgets; maintaining office equipment, generating purchase orders, reconciling corporate credit cards, email communications, filing, mail sorting, answering department telephones, and ordering office supplies.
Gathers, organizes, and reviews data from a variety of sources for recordkeeping, reporting and program management.
Assists with the planning of events and coordination of activities needed to hold workshops, conferences, and seminars.
Other duties as needed