Administrative Assistant | Case Management | Days

Methodist Le Bonheur HealthcareMemphis, TN
Hybrid

About The Position

Responsible for providing clerical, secretarial, and administrative support as required by the department. Uses independent judgment to plan, prioritize, and organize a diverse workload. Interacts with a wide variety of internal and external customers. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Requirements

  • No Education Required
  • Clerical 1-3 years
  • Must be proficient in the Microsoft Office program or programs (Word, Excel, PowerPoint) as indicated in the specific function within the department.
  • Skill and proficiency in performing secretarial responsibilities such as typing and letter composition.
  • Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
  • Proficient in use of basic office equipment; multi-line phones; and data entry.
  • Demonstrated organizational skills with ability to set priorities and meet deadlines.
  • Ability to evaluate problematic situations and be able to adapt, respond to, and/or notify/advise appropriate staff in order to resolve the situation/issue.
  • Demonstrates discretion in dealing with confidential information and sensitive issues.
  • Proven record of providing excellent customer service both internally and externally.

Responsibilities

  • Types and/or prepares correspondence and/or materials for the department using Microsoft Office programs.
  • Offers assistance to visitors, answers the telephone, and handles mail for the department.
  • Performs administrative, scheduling and support functions for the department.
  • Orders and maintains supplies, materials, equipment, etc., for the department.
  • Maintains various departmental records in compliance with department policy, hospital policy and/or governmental regulations.
  • Performs various office support duties specific to the department assigned (check all that apply). This section must constitute at least 10% of job duties or considered “Other job duties.”
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