Administrative Assistant, Office of Gaming Laboratory Operations

Commonwealth of Pennsylvania • Dauphin County, PA

3d • Hybrid

About The Position

The Pennsylvania Gaming Control Board (PGCB) is seeking a detail-oriented Administrative Assistant with a strong work ethic to support the Bureau of Gaming Laboratory Operations (GLO). This role is crucial for ensuring the integrity of legalized gaming in Pennsylvania by tracking, reviewing, and processing correspondence, submissions, and approvals for games and applications/platforms for regulatory compliance. The position ensures efficient office operations through essential administrative support.

Requirements

• A high school diploma and four years of relevant work experience; or Graduation from an accredited four-year college or university; or An equivalent combination of experience and training.
• Experience answering phone lines for a large office or agency.
• Ability to utilize and understand Microsoft software, Word, Excel, Outlook, and Teams.
• Ability to perform essential job functions.
• Completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and subsequent review and approval by the Board.

Responsibilities

• Processing new game, platform, and application submissions, including retrieving electronic submissions, entering them into the tracking database, and creating electronic files.
• Updating submission files, reviewing initial submission paperwork, documenting certifications, and contacting manufacturers for corrections.
• Assisting with planning and scheduling of quarterly meetings, including confirming staff availability, meal planning/ordering, training room setup/cleanup, and assisting staff with hotel reservations and parking.
• Assisting with in-person meetings by greeting, signing-in, and escorting outside attendees.
• Reviewing approval letters for accuracy and proper formatting.
• Maintaining up-to-date databases.
• Documenting and assisting with processing revocations of game and platform approvals.
• Updating distribution lists and outlook group email lists of manufacturer contacts.
• Coordinating, scheduling, and receiving lab deliveries.
• Completing a wide variety of administrative tasks to ensure efficient operations.

Benefits

• Telework opportunity (part-time, with requirements for secure internet and approved location within Pennsylvania).
• Potential for reporting to the headquarters office in Harrisburg if unable to telework.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED