Administrative Assistant

Pellitteri Waste Systems • Madison, WI

40d • Onsite

About The Position

Pellitteri Waste Systems, Inc. is seeking an experienced, positive, and enthusiastic Administrative Assistant to join their team. This is a full-time or part-time position with flexible hours. The company is a family-owned business with over 70 years of local operation, recognized for its integrity, passion, and pride in client relationships. They are looking for someone who excels in customer service and administrative tasks.

Requirements

• Ability to think critically and problem-solve with creative solutions
• Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
• Previous experience with administrative assistance in any industry
• Familiarity with or the ability to learn our service area of South Central Wisconsin
• Ability to prioritize, multitask, be detail-oriented and efficient
• Positive and professional demeanor
• Excellent written and verbal communication skills

Responsibilities

• Provide a high level of internal support for informational requests, troubleshooting service issues and coordinate efforts with Dispatch, Operations, and Sales
• Assist the Customer Service and Sales Departments with reporting and verifying complaint data for commercial and residential customers
• Prepare service request changes for transactional add-on sales to existing customers
• Participate in planning and improvement of departmental processes relating to administrative duties
• Occasionally handle customer inquiries regarding recycling and waste hauling or processing services
• Develop and maintain a knowledge base of evolving services
• Other relevant duties as assigned

Benefits

• Competitive weekly pay
• Paid time off
• Free and low-cost Health Insurance options
• dental and vision insurance
• 401k plan, with a generous match of up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed