Administrative Assistant PT

City Of Carmel • Carmel, IN

7d • $27 - $31 • Onsite

About The Position

The City of Carmel is looking for a Water Distribution Administrative Assistant to join their team part-time. This role supports customers, contractors, and staff while maintaining accurate records, ensuring the smooth operation of water distribution services. The position involves customer interaction, data entry, problem-solving, and general office support.

Requirements

• High school diploma or GED, plus vocational training in business or computer operations.
• 1+ year of experience in office work, customer service, or computer-based tasks.
• Strong communication skills and the ability to interact with the public and coworkers clearly and professionally.
• Comfort with data entry, spreadsheets, word processing, and office equipment.
• Ability to follow procedures, stay organized, and maintain accurate records.
• Light physical ability (lifting 5–10 lbs) and comfort working at a computer for extended periods.

Nice To Haves

• Knowledge of municipal operations or city geography is a bonus.

Responsibilities

• Respond to customer inquiries about water distribution, billing, permits, and maintenance issues.
• Receive, review, and process permits, keeping contractors informed and compliant.
• Maintain organized, accurate, and accessible documentation including work orders, complaints, permits, invoicing, and usage data.
• Enter and maintain data in Cityworks related to water usage, permits, and customer inquiries.
• Track contractor compliance, including insurance, permits, and adherence to local and state regulations.
• Manage and update hydrant meter inventory and communicate changes to supervisors.
• Process payments for meter rentals, water usage, irrigation permits, and inspections.
• Provide general office support, including mail processing, copying, organizing the conference room, greeting visitors, and routing calls.
• Log and monitor customer service requests and ensure timely resolution.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED