Administrative Assistant - Mass Media, Art and Design

Southeast Missouri State University•Cape Girardeau, MO

About The Position

The Administrative Assistant for the Department of Mass Media, Art and Design provides primary administrative support for main campus academic office operations, departmental governance, and faculty support. The role is designed to complement the department office and Crisp Museum operations position at the River Campus and serves as the department’s governance and academic operations lead. The position cross-trains and coordinates with the River Campus administrative support to ensure consistent departmental service. The role coordinates departmental meetings and governance records; manages academic processes such as course scheduling, textbook adoption, advising assignments, enrollment overrides, and waitlists; and maintains faculty personnel, accreditation, assessment, and confidential departmental records. It also coordinates faculty travel, professional development, hiring paperwork, and onboarding; processes purchasing, budget transactions, and expense reports; supports student media administration; provides front-office service to students; and trains and supervises student office employees while coordinating daily office workflow.

Requirements

  • High school diploma or GED.
  • Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn university systems.
  • Excellent organizational and time management skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated ability to manage multiple priorities with frequent interruptions.
  • Ability to work independently, exercise sound judgment, and maintain confidentiality.
  • Experience with bookkeeping, purchasing, budget reconciliation, accounts payable/receivable, or similar financial processes.
  • Commitment to outstanding customer service and maintaining positive relationships with students, faculty, staff, and external constituents.

Nice To Haves

  • Experience supervising, training, or coordinating student employees or support staff.

Responsibilities

  • Provide primary administrative support for main campus academic office operations, departmental governance, and faculty support.
  • Cross-train and coordinate with the primary administrative support for the River Campus academic office to ensure consistent departmental service.
  • Coordinate department meetings, agendas, minutes, elections, committee records, and policy documentation.
  • Manage course scheduling, textbook adoption, advising assignments, enrollment overrides, and waitlists.
  • Maintain faculty personnel files, accreditation documentation, assessment records, and confidential departmental records.
  • Coordinate faculty travel, professional development, hiring paperwork, and onboarding.
  • Process departmental purchasing, budget transactions, and expense reports, and provide student media administrative support.
  • Provide front-office reception and support to current and prospective students.
  • Train and supervise student office employees and coordinate daily office workflow.
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