Administrative Assistant

Acme Barricades LC•Tampa, FL

11d•Onsite

About The Position

The Administrative Assistant position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions, employee relations and HR administrative tasks, office management and potential employee dispatch functions. This position works closely with members of Corporate Office, branch Managers and clients/customers and requires attention to detail and accuracy of reporting in a fast-paced environment.

Requirements

Strong communication and problem-solving skills
Ability to develop & maintain positive relations with internal management & external customers
Ability to meet multiple deadlines, multi-task and prioritize in a fast-paced environment
Highly organized and extreme attention to detail
Strong computer and data entry skills and experience with Microsoft Office
Customer Service Attitude
Ability to work well both independently and in a team environment
Occasional lifting up to ten lbs.
Ability to work in a climate-controlled office environment
Vision adequate (including corrected vision) to perform essential job functions
Hearing (including corrected hearing) adequate to understand verbal information and maintain conversations for an hour or more over a telephone in order to perform essential job functions.
Ability to read and write in English in order to process paperwork and communicate with clients and internal customers
Must be able to sit or stand for extended periods of time
Must have manual dexterity required for repetitive motions that may include the wrists, hands and/or fingers.
Extended use of a computer, keypad or phone

Nice To Haves

2 years of Administrative Experience within a construction/manufacturing/industrial/ dispatch field environment
2 years of experience with timesheets, certified payrolls, general human resources
Customer Service personality
High School Diploma (or equivalent)

Responsibilities

Greet visitors and respond to inquiries
Maintain office, safety and MOT supplies and equipment as necessary
Maintain office security by following procedures
Develop relationships with internal and external customers
Address customer complaints and questions
Answer phones and route calls
Filing and scanning as needed
Input of information into spreadsheets, computer programs etc. and timely submission required information to the corporate office or Branch Manager
Take, coordinate and dispatch orders from customers
Prepare tickets, and relay orders to Managers
New hire paperwork
Administer benefits for assigned employees
Assist employees with questions and requests
Manage the tracking of employee paperwork
Confirm customer orders through the billing system
Review monthly invoice register(s) for billing purposes making corrections as needed
Prepare sales quotes for customers
Prepare for employee safety meetings, open enrollments, EEO meeting etc.
Print and prepare information for employees as needed
Assist employees with logging into Benefits and Employee portals