Administrative Assistant -Full Time

Mt. Lebanon, PA • Pittsburgh, PA

10d • Onsite

About The Position

Performs administrative and office support activities for multiple managers. Functions as the initial point of contact via main municipal phone line and in-person for the municipal administrative offices; greets guests, provides requested information or directs calls to the appropriate office. Works Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday. Excellent medical, dental, vision and retirement benefits provided.

Requirements

• Understanding of municipal operations and general structure.
• Understanding of Mt. Lebanon geography, public buildings, and landmarks.
• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Adobe Acrobat
• Knowledge of office management systems and procedures
• Knowledge of office equipment
• Excellent written and verbal communication skills.
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Ability to work on multiple tasks with interruptions.
• Ability to work with minimal supervision.
• Ability to maintain confidentiality
• Interpersonal skills to greet the public, and handle complaints in a polite, courteous, manner and be resourceful in the disposition of public requests, both in personal encounters and over the telephone.
• High school diploma or G.E.D.
• Proven administrative experience
• Three years’ experience with customer service via phones and administrative/secretarial duties preferred.
• Municipal experience a plus.

Responsibilities

• Functions as the initial point of contact via main municipal phone line and in-person for the municipal administrative offices; greets guests, provides requested information or directs calls to the appropriate office.
• Exhibits polite and professional communication via main municipal phone line e-mail, and mail.
• Responds to questions or transfers calls to proper extension.
• Greets, announces, and provides general support and direction to visitors, including via a video kiosk.
• Provide administrative support such as word processing, filing, copying, scanning, etc., to the Planning, HR, and Commercial Districts’ Offices.
• Implements special projects for the Commercial Districts Manager.
• Assists the HR Manager with scheduling and confirming interviews and other similar administrative tasks.
• Maintains and updates official documents including, but not limited to, the Mt. Lebanon Code and Home Rule Charter, Appendix to the municipal code, phone lists, Zoning Ordinance, and Subdivision and Land Development Ordinance, boards & authorities listing.
• Attends Planning Board and Resiliency Advisory Board meetings, prepares minutes, posts agenda to website, sets up agenda for meeting video, tags meeting videos on website.
• Organizes and maintains planning department files, both in hard copy and digitally.
• Maintains regular and punctual attendance.
• Performs all other work assigned.

Benefits

• Excellent medical, dental, vision and retirement benefits provided.
• Vacation Leave: Starting at 10 days/year.
• Holiday Pay: Mt. Lebanon observes ten (10) paid legal holidays per year.
• Sick leave: You will accrue eight (8) hours of sick leave per month.
• Pension Benefits: Employees are eligible for a full defined benefit pension at age 60 with 25 years of service. (Vesting period is 7 years).
• Employees are also enrolled in a Retirement Health Savings Plan, and may also enroll in an optional deferred compensation plan.
• FSA
• life insurance
• long term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED