Administrative Assistant for a Business Aviation (FBO) Tech Company
About The Position
X-1FBO is seeking a dependable and organized Part-Time Administrative Assistant to support their Palmetto Bay office operations. This role involves significant customer interaction, office administration, order processing, inventory management, and shipping. The ideal candidate will be the first point of contact for customers and employees, requiring clear communication, good judgment, and a helpful demeanor. Responsibilities include ensuring order accuracy, timely shipments, maintaining records, and handling daily office needs. This is an excellent opportunity for a proactive individual with strong attention to detail, good communication skills, and the ability to work independently within a growing team.
Requirements
- High school diploma or GED required
- One to two years of experience in an office, retail, shipping, fulfillment, hospitality, or other customer-facing environment preferred
- Strong organizational skills and attention to detail
- Ability to prioritize work and follow an order through from receipt to shipment
- Clear and professional verbal and written communication
- Comfortable communicating directly with customers by telephone and email
- Comfortable working independently and taking ownership of assigned work
- Proficiency with Microsoft 365, including Outlook, Word, and Excel
- Comfort learning and working with business software, shipping systems, and general office equipment
- Good judgment and a customer-service mindset
- Valid driver’s license and reliable transportation
- Dependable attendance and availability on Monday, Wednesday, and Friday
Nice To Haves
- Associate degree or relevant college experience preferred
Responsibilities
- Process customer orders and confirm that order and shipping information is complete and accurate
- Communicate directly with customers regarding orders, shipping status, missing information, and routine questions
- Prepare, pack, label, and ship devices, equipment, supplies, and other customer orders
- Track outgoing shipments and help resolve delivery or order issues
- Receive incoming shipments and verify their contents
- Maintain accurate inventory and shipping records
- Coordinate with our sales, implementation, support, and accounting teams as needed to complete customer orders
- Answer and route incoming telephone calls and messages
- Greet office visitors in a professional manner
- Process, sort, and route incoming and outgoing mail
- Monitor office and shipping supplies and reorder them when needed
- Help schedule meetings, appointments, and office visits
- Assist with travel arrangements for employees and visitors
- Keep the office, supply areas, and shipping area organized
- Perform general administrative work, data entry, filing, and research as needed
- Assist with occasional errands and deliveries
- Help with company events, trade shows, and special projects when needed
- Perform other reasonable office and administrative duties assigned by management
Benefits
- The environment is laid-back, but expectations are high.
- Everyone is expected to take ownership of their work, help the team, and contribute wherever needed.
- Our Palmetto Bay headquarters is located directly on Biscayne Bay, with walking trails, a gym, and plenty of wildlife.
- GMSTEK is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to maintaining a respectful workplace.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
