Administrative Assistant - Adult East

Seven Counties Services•Louisville, KY

About The Position

The Administrative Assistant performs front-desk and reception duties, including welcoming clients and visitors, answering and directing phone calls, taking messages, checking in clients, verifying demographic and payer information, collecting and documenting payments, notifying clinicians of arrivals, reconciling the cash drawer, scheduling appointments, handling mail and faxes, and reviewing client intake forms. The role enters client and program data into electronic information systems and databases, performs administrative and data-entry tasks, participates in daily deposit reconciliation, and handles medical-treatment-related administrative functions, including processing lab results.

Requirements

High school diploma or GED.
Working knowledge of Microsoft Office Suite.

Nice To Haves

One to two years of experience working in an office setting and performing clerical or administrative tasks.

Responsibilities

Welcome clients and visitors and perform front-desk reception duties.
Answer multi-line phones, direct calls to voicemail or appropriate staff, and take and deliver messages.
Check in clients, verify demographic and payer information, collect and document service payments, and notify clinicians when clients arrive.
Reconcile the cash drawer.
Schedule client appointments.
Copy, sort, and deliver mail; send, receive, and deliver faxes.
Meet with clients to review intake forms.
Enter client demographics, eligibility information, transfers, and other program-specific data into electronic systems and databases.
Perform administrative functions, data entry, and data validation.
Participate in the daily deposit process, including deposit reconciliation.
Perform medical-treatment-related administrative functions and process lab results.