Administrative Assistant-MR

St. John's United•Town of Brookhaven, NY
•Onsite

About The Position

To provide professional, friendly, and quality reception and administrative assistant duties to Mission Ridge. This role involves operating the telephone switchboard, greeting residents and visitors, serving as a liaison for resident transportation, and providing secretarial support to administrative staff. The position also requires completing various reports, assisting applicants, providing facility information, performing tours, arranging meetings, and managing calendars. Additionally, the role emphasizes safety, adherence to the Eden Alternative philosophy, and excellent customer service.

Requirements

  • Completion of high school or GED.
  • Knowledge of current Microsoft Office products.
  • Ability to work independently.
  • Ability to relate well with the public.
  • Must possess good telephone etiquette.
  • Must possess good writing, verbal, and observation skills.
  • Ability to communicate and interact effectively in a professional manner.
  • Must be computer literate with good word processing skills and have a high comfort level with networked computer systems.
  • Ability to multi-task.
  • Ability to type 60 words per minute.
  • Ability to respond to management and staff level employees' needs in a timely and professional manner.
  • Ability to perform job tasks following established procedures and report problems or concerns to supervisor.

Nice To Haves

  • Preferred experience in a similar setting.

Responsibilities

  • Operates the telephone switchboard, directing all incoming telephone calls.
  • Greets and assists residents and visitors.
  • Serves as liaison for Resident transportation.
  • Serves as Administrative Assistant to the Associate Director and Executive Director of Mission Ridge and Vista and Health Director.
  • Provides secretarial support to administrative staff, completing word processing and spreadsheet projects.
  • Completes and distributes the Master Apartment Status Report, Weekly Marketing and Sales Activity Report, Waiting Lists, ACT Reports, Daily Communicator, and Resident Daily Census.
  • Assists employees and volunteer applicants in completing job applications.
  • Gives basic facility information, such as brochures and informational packets, to persons wanting information about the Independent Living Facility.
  • Performs tours and helps Director with Admissions.
  • Arranges meetings/conferences, schedules appointments/interviews, and performs other duties related to the maintenance of the Administrators’ and Health Director’s calendars.
  • Obeys safety rules.
  • Identifies, reports, and/or corrects obvious safety hazards.
  • Attends mandatory safety in-services.
  • Supports the growth and actively engages in the Eden Alternative philosophy.
  • Follows the St. John’s Guidelines for Customer Service.
  • Follows policy and procedures on TB testing.
  • Follows policy and procedures on annual influenza vaccinations.
  • Maintains excellent confidentiality.
  • Attends all mandatory in-services.
  • Works under the general supervision of the Associate Director at Mission Ridge.
  • Has daily contact with guests, the public, outside vendors, and potential employees.
  • Helps to supervise relief administrative assistant staff.
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