Administrative Assistant - Trimac Dental Centre - Dr. Scott MacLean

dentalcorp•Halifax, NS

1d•CA$22 - CA$25•Onsite

About The Position

At Trimac Dental Centre, we believe every great patient experience begins with a warm welcome. As the first point of contact, our Administrative Assistants play an essential role in creating a positive, organized, and supportive environment for both patients and our clinical team. We are proud to provide comprehensive dental care in a modern practice focused on exceptional service and patient comfort. When you join our team, you'll be part of a collaborative workplace that values professionalism, compassion, and teamwork. If you enjoy building relationships, staying organized, and helping create outstanding patient experiences, we'd love to hear from you.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner