Administrative Assistant, Rivers Bend Apartments

VESTA MANAGEMENT CORPORATION•City of Binghamton, NY

4h•$18 - $19•Onsite

About The Position

Rivers Bend Apartments, a Vesta community in Binghamton, NY, is seeking an experienced, results-driven, customer service-focused Administrative Assistant to join their team. This role is often the first point of contact for visitors and callers, requiring professionalism and courtesy. The Administrative Assistant will handle various administrative functions, including scheduling appointments, assisting office personnel with clerical tasks, and managing incoming calls and messages.

Requirements

HS diploma or equivalent
2 years of related experience; to include data entry, data processing, and skills in Microsoft office and property management software
Successful completion of a background check and drug screening required.
Valid Driver's License and clean driving record required.

Nice To Haves

Experience in a property management or apartment community preferred
Bilingual strongly preferred

Responsibilities

Retrieve messages from voice mail and forward to appropriate personnel.
Answer and direct all incoming calls to the appropriate team member, ensuring proper follow-up when the team member is unavailable.
Relieve management of administrative detail with projects, phones, faxes, filing, typing, and mailings.
Secure all required applicant and resident signatures for administrative processes.
Maintain documentation and filing procedures and systems in accordance with Vesta’s SOP.
Keep a running list of needed supplies and order as necessary.
Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors.
Foster a positive, active and collaborative relationship with team members, prospects, residents, communities, vendors and associated agencies.
Assist leasing to schedule application intakes, interviews, processing and preparation of applications, and their distribution.
Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.).
Assist with property-issued communications/notices (i.e., bad weather, emergency, etc.).
Consistently maintain property rules and regulations in accordance with property-based programs, Vesta’s SOP as well as all state, federal and/or local laws.
Assist in the achievement of property financial goals.
Maintain accurate record of all resident transactions issuing resident receipts as necessary.
Receive, review, and route incoming mail, and ensure that invoices and other time sensitive materials are processed.
May assist in collection, depositing and posting of rental deposits, rent and late fees/charges etc. as assigned.
Process information in property management software regularly, i.e., work orders, certifications, deposits and all pertinent resident documentation.
Report to management community appearance/ curb appeal, and unsafe conditions.
Input all work order and service requests, in Yardi and communicate to maintenance.
Responsible for keeping reception area clean with professional surroundings.
Monitors visitor access.
Other duties as assigned.