Administrative Assistant

Janus Services Corp•Phoenix, AZ

20d•Onsite

About The Position

Fish Window Cleaning is hiring a proactive Administrative Assistant for our small, but busy, North Phoenix office. We are looking for an exceptional professional who does more than just manage a desk—you anticipate needs before they arise. As the "voice" of our office, you create the critical first impression of our brand and play a major role in our continued growth. You are a self-motivated, friendly individual who thrives on staying two steps ahead. You don't just wait for a task list; you see what needs to be done and take the initiative to do it. The Impact You’ll Make: Operational Excellence: Expertly handle accounts receivable and day-to-day office functions with uncompromising attention to detail. Customer Experience: Take ownership of the "first impression," ensuring every customer's interaction is seamless and positive. Proactive Problem Solving: Identify potential problems and take measures to avoid them to keep us running smoothly.

Requirements

Very high attention to detail – must be able to reliably notice and communicate elaborate details
Competent and efficient – must be able to multitask and to process the volume of work and communication
Good organizational skills and ability to follow-through
Friendly, outgoing personality, love helping people
Excellent communication skills on the phone, email and in person
Demonstrate self-confidence and trustworthiness
Ability to learn new software and systems
Working knowledge of Word, Excel, and Outlook (may be tested)
High School diploma/GED required
Office-related experience is preferred
Reliable transportation

Responsibilities

Managing email communication (can be numerous at times)
Collecting current and past due accounts
Processing check, cash and credit card payments into our database
Creating and maintaining relationships with National Maintenance Companies and their payment processes
Creating bank deposits
Entering, scheduling, and confirming job services into our database
Instructing window cleaners on completing work orders and invoices properly
Filing out all necessary paperwork
Answering phones (< 10 calls/day; seeking 100% capture)
Office maintenance (e.g. common area wastebaskets, sweeping when needed)