Ogden Administrative Assistant

Les Olson IT•Ogden, UT

1d•Onsite

About The Position

We are seeking a reliable and detail-oriented Administrative Assistant to support our daily operations, customer service needs, and internal teams. This is an entry-level position ideal for someone who is organized, customer-focused, and eager to learn. The Administrative Assistant plays a key role in supporting service, supply orders, and office operations while acting as a first point of contact for customers.

Requirements

High school diploma or equivalent required
0–2 years of administrative, customer service, or office support experience (entry-level candidates encouraged to apply)
Strong customer service and communication skills
Detail-oriented with strong organizational and time management abilities
Comfortable learning and using multiple systems and software tools
Basic computer skills, including Microsoft Office (Outlook, Word, Excel)
Ability to multitask, prioritize work, and follow through on assignments
Team-oriented with a willingness to learn and support multiple departments

Responsibilities

Serve as the first point of contact by answering and routing incoming calls
Provide professional and friendly assistance to customers and walk-in visitors
Create service and supply orders as requested
Serve as the primary support for supply orders
Distribute and track supply order fulfillment daily
Create and track EKM orders and manage fulfillment using EKM and E-Automate
Report on and provide feedback for 2- and 4-hour response customers
Provide primary support for IHC and University of Utah service and supply requests
Manage Ogden office equipment additions in E-Automate
Assist the OPD department with inventory accuracy
Manage delivery workflows and ensure delivery tickets are billed correctly in E-Automate, Salesforce, and GP
Track and manage backordered sales orders and communicate status updates to internal teams and customers
Create Schedule A documents and track maintenance contract renewals
Create Quarterly Reviews as needed or assigned
Meet quarterly with the Manual Meter Collection Specialist to review MPS, supply closets, and EKM data
Update customer locations, notes, Schedule A’s, supply closets, and manual meter sheets in E-Automate
Ensure accuracy and efficiency of toner fulfillment and supply closet management for MPS customers
Maintain office supply lists and submit monthly office supply orders
Assist the Sales Team with requests including original paperwork and sales special documents