Admin - Administrative Assistant

Helix Traffic Solutions, LLCNew Orleans, LA

About The Position

Superior Traffic Control is seeking a highly organized and dependable Administrative Assistant to support daily office operations and assist various departments with administrative functions. This role is essential to maintaining efficient office processes, supporting employees, and contributing to the overall success of operational goals. The ideal candidate will be detail-oriented, professional, self-motivated, and capable of managing multiple responsibilities in a fast-paced environment.

Requirements

  • High School Diploma or equivalent.
  • Minimum of two (2) years of administrative support experience.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Knowledge of standard office equipment and administrative procedures.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to maintain confidentiality and professionalism.
  • Dependable, self-motivated, and able to work independently.

Nice To Haves

  • Associate degree or some college coursework.
  • Previous experience in the construction, traffic control, or related industries.
  • Experience supporting payroll, HR, or employee onboarding functions.

Responsibilities

  • Perform general clerical duties, including copying, filing, scanning, faxing, and mail distribution.
  • Maintain strict confidentiality of company and employee information.
  • Assist Human Resources with onboarding documentation and administrative processes.
  • Manage employee timekeeping records for weekly payroll processing.
  • Serve as the initial point of contact for employees regarding administrative questions and concerns.
  • Greet and assist visitors in a professional and courteous manner.
  • Perform accurate data entry and maintain organized records.
  • Answer and direct incoming phone calls, prioritizing messages appropriately and ensuring timely communication.
  • Support multiple projects and administrative activities simultaneously.
  • Maintain a positive, customer-focused attitude when interacting with employees, customers, and vendors.
  • Assist other departments and regional locations with administrative support as needed.
  • Demonstrate a willingness to learn industry-specific knowledge and develop new skills.
  • Perform additional duties and special projects as assigned by leadership.

Benefits

  • Opportunity to join a growing industry leader.
  • Collaborative and supportive work environment.
  • Professional development and growth opportunities.
  • Meaningful role supporting operational success across multiple regions.
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