Administrative Assistant - Global Risk Solutions

BFL CANADAMontreal, QC
Hybrid

About The Position

We are looking for an Administrative Assistant to join our Global Risk Solutions team in our Montreal office! As an Administrative Assistant, you will be responsible for supporting our team of Client Service Representatives and Managers, who serve a national and international client base. You will ensure that all documents are issued, and data is accurately entered to support our clients and positively reflect the company. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Requirements

  • College diploma (DEC).
  • Experience in a similar position, preferably in the insurance industry.
  • Good knowledge of the MS Office Suite (Excel, PowerPoint, Outlook, and Word).
  • Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec.
  • Client-service oriented, with a proven ability to respond to client needs with professionalism and efficiency.
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.

Nice To Haves

  • Knowledge of EPIC, an asset.
  • Insurance broker's license issued by the AMF, an asset.

Responsibilities

  • Create documents and maintain client files.
  • Issue policies, endorsements and amendments.
  • Accurately process invoices, quotes, letters PDF creation, financing contracts, endorsements and other documents as needed.
  • Issue certificates.
  • Send correspondence as required.
  • Follow established procedures related to all non-verbal and repetitive administrative and processing tasks.
  • Coordinate new and renewal broker licenses for the team.
  • Miscellaneous duties and special projects as required.

Benefits

  • Competitive salaries
  • Generous medical and dental coverage
  • Telemedicine
  • Employee and family assistance program
  • Retirement and savings programs
  • Hybrid work program
  • Wellness allowance
  • Year-round social activities and events
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