Administrative Assistant

Hieu Tran - COUNTRY Financial•Lombard, IL

56d•Onsite

About The Position

Hieu Tran – COUNTRY Financial in Lombard, IL is looking for an Administrative Assistant to join our office. This is an excellent opportunity for someone who enjoys working with people, learning new skills, and being part of a professional, customer-focused office. As an Administrative Assistant, you'll help with basic office responsibilities and provide friendly support to our customers.

Requirements

Friendly, professional, and comfortable working with people.
Dependable, organized, and detail-oriented.
A strong communicator and active listener.
Comfortable answering phones and interacting with customers.
Willing to learn new computer systems and office technology.
Able to work independently while being a positive team player.
Eager to learn and take on new responsibilities.

Nice To Haves

Previous office, administrative, retail, hospitality, or customer service experience is a plus, but not required.
Bilingual Vietnamese is a big bonus!

Responsibilities

Answering phones and assisting customers with basic questions.
Greeting and helping customers in the office.
Responding to customer requests and directing questions to the appropriate team member.
Assisting with routine administrative and insurance office tasks.
Helping organize and maintain customer records and documents.
Scheduling appointments and assisting with follow-up communications.
Supporting the agency team with day-to-day office needs.
Learning about insurance products and agency processes.
Providing a professional, friendly experience to every customer.