Administrative Assistant

Associa•Surrey, BC

6d•CA$36,000 - CA$38,000•Onsite

About The Position

Associa BC is looking for a full-time, permanent Administrative Assistant to support and assist with the opening, closing, and maintenance of escrow accounts, including document creation. Individuals in this position may interact with escrow customers. The day-to-day responsibilities typically involve opening escrow orders, reviewing and verifying final and closing documents, preparing customer billing statements, and answering escalated questions regarding billings. Additionally, responsible for escrow logs, reports, and other files.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.).
Interpretation and completion of verbal and/or written instructions at a proficient level.
Knowledge of general office equipment (copier, phone systems, etc.).
Knowledge of company policies, procedures, and forms.
Confidentiality and discretion in the performance of all duties.
Time management and time-critical prioritization skills.

Nice To Haves

Opportunity for career growth as we offer learning opportunities and we prefer to promote from within.

Responsibilities

Communicate requirements and other information to clients, including title exceptions.
Prepare and review documents for closing and handle the disbursement and follow-up of all escrow transactions.
Open orders and input closing statements from a worksheet prepared by escrow officers.
Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions.
Acquire all information needed to prepare required documents and escrow instructions from all parties.
Keep workspaces organized and maintained.
Other duties as assigned.