Administrative Assistant

POINT REAL ESTATE MANAGEMENT LLC•Village of Plover, WI

11h

About The Position

PRM is seeking a highly organized, detail-oriented, and dependable Administrative Assistant to provide administrative and operational support to its property management team in Plover, Wisconsin. The position helps keep daily operations running smoothly through accurate financial processing, organized recordkeeping, vendor coordination, resident communication, and support for on-site teams. The role requires at least 40 hours per work week and reports directly to the Property Manager. The successful candidate will communicate effectively, manage competing priorities, meet deadlines, and maintain accuracy while providing professional, responsive service to residents, vendors, and team members. Responsibilities include processing invoices and collection submissions; maintaining files and company records; coordinating vendors and schedules; communicating with residents and on-site teams; and supporting general administrative operations and special projects.

Requirements

High school diploma or GED required.
Previous administrative, office support, accounts payable, or related experience preferred.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office, particularly Word and Excel.
Ability to learn and navigate property management software and other computer systems.
Strong written and verbal communication skills.
Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
Professional and courteous telephone and customer service skills.
Ability to work independently and collaborate effectively with on-site teams, vendors, and the Property Manager.
Dependable attendance and consistent working hours.
Ability to complete assigned responsibilities accurately and in a timely manner, demonstrate professionalism and initiative, and follow established policies and processes.

Nice To Haves

Additional education or coursework in business administration, accounting, property management, or a related field.

Responsibilities

Receive, review, code, and process invoices for payment according to company procedures.
Verify invoice information, obtain approvals, and follow up on missing documentation or discrepancies.
Prepare, submit, track, and follow up on collection documentation.
Organize and maintain electronic and paper files, records, and documentation.
Prepare, update, and distribute notices, letters, forms, and other correspondence.
Complete data entry and maintain accurate information in company systems.
Monitor emails, manage incoming requests, and ensure timely follow-up.
Assist with reports, spreadsheets, document preparation, and general administrative tasks.
Coordinate vendor scheduling for property services, repairs, and other operational needs.
Contact vendors to obtain quotes, confirm availability, and gather necessary information.
Communicate scheduling details and updates to on-site teams and other applicable parties.
Follow up on outstanding quotes, scheduled services, and vendor requests, and maintain related records.
Answer incoming calls and direct inquiries to the appropriate department or team member.
Communicate professionally with residents about notices, scheduling, requests, and general inquiries.
Prepare and distribute resident notices and other property-related communications as directed.
Coordinate requests and share accurate updates with on-site property teams.
Support daily administrative operations and assist with special projects as assigned.
Prioritize multiple responsibilities, meet deadlines, identify outstanding items, and coordinate follow-up.
Maintain confidentiality, follow company policies and procedures, and perform other administrative duties as needed.