Executive Assistant
About The Position
The Administrative Assistant provides a wide range of administrative, clerical, and organizational support to the Housing Choice Voucher management team across multiple programs to ensure efficient departmental operations. This role supports the Housing Choice Voucher (HCV) program office by delivering high-quality customer service, maintaining organized records and assisting with daily office functions. The Administrative Assistant plays a key role in ensuring the effective and efficient operation of the Housing Choice Voucher program through accurate, timely, and professional administrative support.
Requirements
- High school diploma or equivalent.
- Two years’ experience in a professional office environment, performing customer service, clerical and administrative functions preferred.
- Pleasant personality and professional telephone manner is essential.
- Excellent customer service, organizational, interpersonal, oral and written communication skills.
- Ability to work well under pressure and have good problem solving skills.
- Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
- Excellent attention to detail and ability to maintain confidentiality.
- Proficient computer skills to include: Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
- Desire to work with low-income, culturally diverse, and at-risk families and individuals.
- Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management.
Nice To Haves
- Additional education desirable.
- Some business classes preferred but not required.
- Professional working proficiency in Spanish/Creole a plus.
Responsibilities
- Provide administrative and clerical support to assigned department(s), including scheduling meetings, preparing correspondence, and maintaining calendars
- Answer phones, respond to inquiries, and direct calls to appropriate staff in a professional and courteous manner
- Greet clients, participants, landlords, and visitors; provide general program information and assistance
- Prepare, process, and maintain files, records, and documentation in accordance with policies and HUD requirements
- Assist with data entry in housing management systems
- Generate reports, track assignments, and support program compliance and reporting requirements
- Process incoming and outgoing mail, including scanning, filing, and distribution
- Support scheduling and coordination of briefings, hearings, inspections, and appointments
- Assist with preparation of forms, notices, and correspondence related to housing programs
- Maintain confidentiality of sensitive participant and organizational information
- Provide general support for special projects, audits, or program reviews
- Perform other administrative duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
