Administrative Assistant

Goel & Anderson LLC•Reston, VA

13d•Onsite

About The Position

Provides general office and administrative support to legal teams to include data entry and shipping. Essential functions include printing, scanning, saving, and photocopying documents. Preparing mailings and shipments, receiving packages, and arranging for pickup with UPS or FedEx. Maintaining and organizing digital and physical client files, and retrieving or returning files. Welcoming visitors, answering or referring inquiries, and maintaining a safe and clean reception and kitchenette area. Assessing and anticipating the need for office supplies, prioritizing, tracking, and monitoring problems for timely resolution, and maintaining the confidentiality of client information. Non-essential functions include closing completed or cancelled cases, preparing emails, letters, and processing documentation, serving as a team member on administrative and other projects, and generating shipping exception reports and tracking deliveries, missing or lost packages. Other duties as assigned.

Requirements

High School Diploma or equivalent
Three to five years of prior office experience required
General knowledge of databases and the Microsoft Office suite
Excellent interpersonal, communication (both oral and written), and problem-solving skills
Must be able to work effectively under strict time deadlines
Outstanding organizational and time management skills
Ability to perform multiple tasks in a fast-paced environment
Excellent customer service skills and ability to handle heavy workloads

Nice To Haves

Associate degree preferred
experience at a law form preferred

Responsibilities

Print, scan, save and photocopy documents.
Prepare mailings and shipments, receive all packages at the front desk and arrange for package pickup with UPS or FedEx.
Maintain and organize digital and physical client files.
Retrieve and/or return files.
Welcome visitors by greeting them, in person or on the telephone.
Answer or refer inquiries.
Maintain safe and clean reception and kitchenette areas.
Assess and anticipate need for ordering or distributing office supplies.
Prioritize, track and monitor problems to ensure timely resolution.
Maintain confidentiality of client information.
Close completed or cancelled cases.
Prepare emails, letters, and process documentation as needed.
Serve as a team member on administrative and other projects as needed.
Generate shipping exception reports and track deliveries, missing or lost packages.
Other duties as assigned.