Administrative Assistant - Outpatient
About The Position
Join Eliot – A Place to Belong, Grow, and Inspire Change. At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot Community Human Services is seeking an Administrative Assistant to join our Outpatient Clinic team. Eliot's Outpatient Clinic provides evaluation, counseling, and medication management for children, families and adults with mental health and substance use needs. In this role, you will support the day-to-day front desk operations of the outpatient clinic while working collaboratively with the team to provide administrative assistance. The ideal candidate is highly organized, able to multitask effectively, and demonstrates strong communication and problem-solving skills. At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.
Requirements
- High School Diploma
- Two years of management experience.
- Ability to manage busy switchboard, to work effectively under pressure, and manage multiple demands simultaneously.
- Valid driver’s license and reliable transportation.
Responsibilities
- Responsible for all aspects of front desk operations including, but not limited to, answering phones, retrieving messages, greeting and registering clients, collecting and recording client payments, scheduling doctor’s appointments.
- Provide support services to Clinic’s psychiatrists, i.e., manage schedules; confirm next day’s appointments; run daily progress notes and prepare charts for next day’s appointments; distribute lab work and other correspondence
- Responsible for sorting and distributing incoming faxes and mail, including pick-up and delivery of mail at Emerson Hospital.
- Record all payments to the clinic for services rendered either from a client or insurance company and reconcile receipts and total cash on a daily basis.
- Responsible for preparing the deposit slip and regularly depositing money in Eliot’s account.
- Responsible for running daily progress notes for clinicians, making changes as needed, entering clinician’s schedules at the end of the week for next week’s appointments and filing progress notes for all clinicians and medical staff.
- Monitor supply of all clinical and administrative paperwork to ensure availability of forms in file cabinet.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
