Administrative Assistant
Banyan Treatment Centers•Milford, DE
•Onsite
About The Position
Banyan Treatment Centers is seeking an organized, professional, and service-oriented Administrative Assistant to join our team in Milford, DE. This role is ideal for someone who enjoys being at the center of a busy operation — supporting employees, patients, leadership, and visitors while helping ensure the day-to-day administrative functions of the facility run smoothly and efficiently.
Requirements
- High school diploma or equivalent
- Minimum of 2 years of administrative experience
- Strong customer service and interpersonal skills
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to maintain professionalism and confidentiality when handling sensitive information
Nice To Haves
- Some college education
- Previous experience in a substance use disorder, mental health, or psychiatric treatment setting
- Experience with KIPU EMR
- Working knowledge of Microsoft Word, Excel, and Outlook
- Previous experience supporting Human Resources, healthcare administration, or facility operations
Responsibilities
- Assist Human Resources with new hire paperwork, onboarding tasks, and training compliance
- Provide administrative support to facility Directors and other departments as needed
- Answer incoming calls and direct callers to the appropriate department or resource
- Welcome and screen visitors, maintain visitor logs, and provide visitor badges
- Coordinate the scheduling and use of group rooms for employee events, meetings, and classes
- Sort and distribute internal mail for employees and patients
- Maintain and track patient financial accounts, including approved additions and expenditures
- Coordinate approved patient purchases and maintain accurate records of payments and account balances
- Manage petty cash, including balancing, replenishment, and verification of approved requests
- Complete bank and Post Office runs for approved patient and facility needs
- Secure, document, and maintain patient personal property and funds upon admission
- Coordinate the return of patient property and funds during discharge and maintain accurate records in applicable systems
- Assist departments in obtaining required patient signatures and notarize documents when authorized
- Provide facility tours to prospective patients and other approved visitors
- Maintain accurate administrative records and support day-to-day facility operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
