Administrative Assistant- Healing Center

Shakopee Mdewakanton Sioux Community (SMSC)•Prior Lake, MN

3d•Onsite

About The Position

The Administrative Assistant provides high-level administrative and front desk support to ensure the efficient daily operation of the Healing Center. Serving as the first point of contact for guests, clients, and staff, the Administrative Assistant performs reception duties, manages office communications, coordinates scheduling, maintains organized records, and assists with various administrative tasks across departments. This role plays a key part in creating a welcoming and professional environment that reflects the Healing Center’s commitment to culturally responsive care for Native American individuals, especially members of the four Dakota tribes. The ideal candidate will be organized, adaptable, friendly, and able to maintain confidentiality and professionalism in a fast-paced, healing-focused setting.

Requirements

High school diploma or equivalent required, associate degree or higher in business, administrative support, or related field preferred.
Minimum of two (2) years of administrative and/or front desk experience, preferably in a healthcare, behavioral health, or nonprofit setting.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with electronic records systems.
Excellent communication, customer service, and interpersonal skills.
Friendly, professional presence with the ability to create a welcoming environment for all clients and visitors.
Ability to handle sensitive information with the highest degree of integrity and confidentiality.
Knowledge of and respect for Dakota culture and values, or a willingness to learn.
Ability to prioritize, multitask, and work both independently and as part of a team.
Must pass a background check, driving history check, and maintain compliance with all facility and tribal policies.
If not CPR certified upon hire, must obtain certification within 90 days of employment.

Responsibilities

Greet all visitors and clients in a respectful, culturally sensitive, and professional manner.
Manage the front desk, including answering and directing phone calls, monitoring lobby activity, and responding to general inquiries.
Receive, sort, and distribute incoming mail, packages, and deliveries.
Maintain the cleanliness and organization of the reception and waiting areas.
Coordinate and maintain schedules, meetings, and calendars for leadership and departments.
Prepare reports, memos, letters, presentations, and other documents as requested.
Maintain organized filing systems for personnel, billing, clinical, and operational documents, both electronically and in hard copy.
Track supply inventory and order office and program materials as needed.
Support HR, billing, compliance, and accreditation activities through data entry and records coordination.
Assist with onboarding of new staff, including preparing materials and coordinating orientation schedules.
Coordinate travel arrangements, conference registrations, and logistics for staff as needed.
Assist in organizing internal events, community meetings, and program activities.
Maintain strict confidentiality of all protected health information and sensitive organizational materials.
Perform other duties as assigned to support the overall mission and operations of the Healing Center.