Administrative Assistant

Tree Trust•Eagan, MN

20d•$21 - $25•Onsite

About The Position

At Tree Trust, the Administrative Assistant plays a crucial role in the success of the Landscape Services division. This position offers professional challenges through a wide range of administrative activities supporting managers. The role is designed for an individual with initiative and creativity, with opportunities for growth and development. The work is purpose-driven, as the skills utilized contribute to funding for urban forest initiatives and support for youth and young adults seeking economic security.

Requirements

High School Diploma or equivalent.
One to two years of administrative support experience, including customer service and data entry.
Excellent organizational skills and the ability to manage multiple projects.
Strong verbal communication skills with customers, clients, and staff.
Ability to prioritize tasks while being thorough and detail-oriented.
Ability to take work direction from multiple managers.
Ability to use analytical thinking to make decisions.
Advanced knowledge of Microsoft Office software.
Experience exercising discretion and confidentiality with sensitive company information.
Ability and willingness to demonstrate Tree Trust’s core values of Professional, Integrity, Commitment, Resilient, and Stewardship and Landscape Services additional values Accountability and Humility.
Current driver’s license and a clean driving record as determined by Tree Trust’s insurance carrier.
Must be able to pass a criminal background check.
Commitment to our mission of workforce development, environmental stewardship, and community impact.

Responsibilities

Provide excellent customer service by answering and routing phone calls, acting as the initial point of contact, responding to and forwarding emails, and diplomatically managing public inquiries.
Communicate the tree care schedule to customers.
Manage office space and equipment, including organization, light cleaning, and ordering supplies.
Schedule employee attendance for continuing education workshops and certification testing.
Document workflow for various tasks using process mapping.
Schedule sales arborist’s customer visits.
Manage the tree care schedule by collaborating with the tree care production manager and the sales arborists.
Send schedule updates to customers.
Review staff data entries for timekeeping and equipment use to ensure accuracy.
Update materials, vendors, subcontractor, and equipment data in estimating and timesheet software.
Run data reports from estimating and time sheet software.
Track personnel information including PPE (personal protective equipment) allocations.