Administrative Assistant (66623)

Volunteers Of America Western Washington•Lynnwood, WA

37d•Onsite

About The Position

The Administrative Assistant supports daily operations while helping advance the mission of Volunteers of America Western Washington (VOAWW) and the Lynnwood Neighborhood Center by creating a welcoming and positive experience for all visitors. As a key frontline representative, this role fosters an inclusive, community-centered environment that promotes connection, dignity, and access to resources, especially for historically underserved populations in South Snohomish and North King Counties. The ideal candidate is passionate about community service, committed to equity, and dedicated to supporting an efficient, responsive, and people-focused workplace.

Requirements

High School diploma plus five to seven years previous office and computer experience (or related work) required
Excellent customer service skills and interpersonal skills.
Knowledge of office management systems and procedures.
Excellent time management skills and ability to multi-task and prioritize work.
Strong verbal and written communication skills.
Reliability and stress tolerance required.
Ability to work in a fast paced environment
Ability to exercise good judgment, be compassionate, confidential, and work with vulnerable & diverse populations.
Information management and attention to details.
Ability to work independently and as part of a team
Competence in MS Office required, especially Word and Excel
Commitment to the agency’s mission and objectives.

Nice To Haves

AA or BA degree preferred
any other software expertise is a plus

Responsibilities

Greet persons entering the Center, assess immediate needs and direct to proper program for more information.
Answer, screen and direct incoming phone calls, Info, emails and forward messages, and provide information to callers.
Place office supplies orders for Site Director and LNC site.
Provides administrative and program support on special projects for multiple programs.
Monitor visitor access and maintain security awareness.
Process daily incoming/outgoing mail and deliver to post office as needed.
Manage and process all incoming and outgoing deliveries.
Organize and track room reservations.
Ship out FedEx, UPS and other packages.
Provide general administrative and clerical support.
Control inventory relevant to Administration.
Other duties as assigned.