Administrative Assistant
Renovo Solutions•Weymouth, MA
•Onsite
About The Position
Renovo Solutions is a nationwide healthcare technology management company seeking an Administrative Assistant to support the successful delivery of the Renovo Solutions Medical Equipment Management Program. This role requires excellent customer service and organizational skills due to daily interaction with hospital, medical, and administrative staff, as well as vendors and service personnel. The Administrative Assistant must possess basic knowledge of Accounting, Human Resources, Time Management, and Personal Computers.
Requirements
- High school diploma or equivalent required.
- A.S. Degree in Business Management or equivalent required.
- Minimum of 1 years’ experience with a service management firm / department.
- Exceptional organizational skills required.
- Excellent written and verbal communication skills required.
- Must maintain an active driver’s license in the state of operation.
Nice To Haves
- Post-Secondary Accounting and Human Resource Management coursework preferred.
Responsibilities
- Manage program administrative needs, including service parts research and procurement, oversight of the parts inventory database, establishing and monitoring the inventory Core/Return policy, and updating purchasing policies and procedures.
- Assist with RenovoLive database maintenance (MCT & Vendor tables).
- Assist Management with Budget analysis and new business proposal research.
- Perform Accounts Payables verification, invoice reconciliation, and processing.
- Handle Human Resources duties as requested.
- Manage Service Call Management and Dispatching.
- Coordinate vendor services database as required or requested.
- Assist in tracking inventory additions and deletions to the Renovo Services agreement and communicate with appropriate support staff to ensure customer satisfaction.
- Review Inventory & budgetary reports monthly for accuracy and completeness.
- Prioritize and balance workload accordingly.
- Assist with the accurate tracking and reporting of all additions, deletions, and changes to the RenovoLive maintenance management software.
- Exhibit extraordinary customer relations skills to ensure a high level of customer satisfaction and perception of value.
- Work closely with the manager to provide updates on account status, SM status, repair status, projects underway, and customer concerns.
- Assist account managers with tracking safety and quality related issues, including hazard notification, equipment failures, recalls, and mandatory equipment notifications/upgrades.
- Attend Safety Committee meetings as needed.
- Be available for after-hours support as needed.
- Perform other duties as assigned.
- Submit timely and accurate service reports, time sheets, expense reports, film badges, and other paperwork.
- Understand and observe company policies and accounting procedures.
- Act as a professional liaison between the company and the customer to solve problems.
- Utilize teamwork in daily activities and ensure customer satisfaction.
- Understand and follow good safety procedures (Radiation, Electrical, Mechanical, Magnetic).
- Maintain all company-owned and leased equipment in good working condition, ensuring service and calibration as required.
- Maintain a clean and orderly appearance of all work areas, including office, toolbox, and job site.
- Observe company dress code and maintain good personal hygiene.
- Maintain an active driver’s license in the state of operation.
- Willingly participate in company training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
